2014年员工满意度外文翻译--员工工作满意度策略——以服务业为例

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1、3500 英文单词， 1.9 万英文字符 ，中文 5800 字  文献出处： Kabak K E , ?en, As?m, G?Er K , et al. Strategies for Employee Job Satisfaction: A Case of Service SectorJ. Procedia - Social and Behavioral Sciences, 2014, 150:1167-1176. Strategies for employee job satisfaction: A case of service sector Kamil Erkan Kabak

2、, Asm en, Kenan Ger, Seil Kksylemez, Gngr Tuncer Abstract In most situations managing the strategy execution process include the best practices of Total Quality Management (TQM) through increasing employee job satisfaction. The purpose of this study is to measure the impact of TQM activities on the

3、job satisfaction for small and middle sized companies (SMEs) in the service sector of Turkey with an empirical analysis. Five TQM practices chosen to have a significant impact on job satisfaction are employee training and education, employee relations and teamwork, employee reward and recognition, q

4、uality culture and employee empowerment. The variables are analyzed using the Exploratory Factory Analysis (EFA), descriptive statistics analysis, correlation analysis and an independent sample t-test. Results show that employee training and education, and employee relations and teamwork are the mos

5、t dominant factors on job satisfaction. However, there are some considerable factors such as facilities, job security, rewards and there is little impact of education and salary levels on job satisfaction.  Keywords: job satisfaction; total quality management; service sector. 1. Introduction Im

6、plementing and executing the strategies successfully depends partly on managers ability to motivate people, create and nurture a strategy-supportive work climate. In most cases, managing strategy execution process includes using the best-known practices of Total Quality Management (TQM) and pushing for job satisfaction (Thompson et al., 2010). Job satisfaction and its relations with the TQM practices are gaining more significance in todays industries since it affects organizational outcome