2008年--外文翻译--业务流程再造--以一个英国医疗保健的视角来看

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1、中文 6400 字， 3000 单词， 17500 英文字符 出处： Patwardhan A, Patwardhan D. Business process re-engineering-saviour or just another fad? One UK health care perspectiveJ. International Journal of Health Care Quality Assurance, 2008, 21(3):289. 毕业设计（论文） 外文文献翻译 毕业设计（论文）题目 翻译题目 业务流程 再造 治本还是治标 ？ 系 专 业 姓 名 班 级 学 号 指导教

2、师 外文文献： Business process re-engineering saviour or just another fad? One UK health care perspective Abstract Purpose Pressure to change is politically driven owing to escalating healthcare costs and an emphasis on efficiency gains, value for money and improved performance proof in terms of productiv

3、ity and recently to some extent by demands from less satisfied patients and stakeholders. In a background of newly immerging expensive techniques and drugs, there is an increasing consumer expectation, i.e. quality services. At the same time, health system managers and practitioners are finding it d

4、ifficult to cope with demand and quality expectations. Clinicians are frustrated because they are not recognised for their contribution. Managers are frustrated because meaningful dialogue with clinicians is lacking, which has intensified the need for change to a more efficient system that satisfies

5、 all arguments about cost effectiveness and sustainable quality services. Various strategies, originally developed by management quality “gurus” for engineering industries, have been applied to health industries with variable success, which largely depends on the type of health care system to which

6、they are applied. Design/methodology/approach Business process re-engineering is examined as a quality management tool using past and recent publications. Findings The paper finds that applying business process re-engineering in the right circumstances and selected settings for quality improvement is critical for its success. It is certainly “not for everybody”. Originality/value The paper provides a critical appraisal of business proc