1、6200 英文单词, 3.4 万英文字符 , 中文 1 万字 文献出处: Alonso A D, ONeill M A. To what extent does restaurant kitchen design influence consumers eating out experience? An exploratory studyJ. Journal of Retail & leisure property, 2010, 9(3): 231-246. To what extent does restaurant kitchen design inuence consumers eati
2、ng out experience? An exploratory study Abel Duarte Alonso; Martin A. ONeill ABSTRACT A restaurants style, including that of its kitchen space can not only provide much needed comfort, but can also serve as a positive complement in dining experiences. For example, the opportunity to see kitchen staf
3、f working may contribute to a feeling of reassurance by seeing how the foods are being prepared, especially in terms of hygiene practices. Even the entertainment factor of seeing chefs displaying their skills could serve to enhance the experience at a restaurant. Although the potential or actual rel
4、evance of kitchen style is acknowledged in many studies, relatively little research has been conducted concerning these aspects from restaurateurs or consumers perspective. In this study, consumers perceptions of open restaurant kitchen styles were investigated. Questionnaire distribution in a colle
5、ge town in the Southern United States allowed for the collection of 277 usable responses. The ndings indicate that consumers were more in agreement that in an open kitchen staff s appearance will be neater, that food will be prepared more carefully and that the kitchen will also be cleaner. In contr
6、ast, participants level of agreement was lowest regarding their feeling of safety with food prepared in an open kitchen, and regarding the value of the entertainment factor when they eat at restaurants featuring an open kitchen. While, in general, the levels of agreement (means) are modest, clear differences between men and women were identied in all items studied pertaining to open versus closed kitchens as they refer to the dining experience; differences were also noticed