1、字数：英文 4831 单词， 26220 字符；中文 8246 汉字 出 处 ： Watson H, Rodrigues R. Bringing privacy into the fold: Considerations for the use of social media in crisis managementJ. Journal of Contingencies and Crisis Management, 2018, 26(1): 89-98. 外文文献 Bringing Privacy into the Fold: Considerations for the Use of Soc
2、ial Media in Crisis Management Abstract This article presents findings from a European project on the Contribution of Social Media in Crisis management (COSMIC). While limited, the findings are based on desk based research and a stakeholder workshop. The authors find there are a number of inherent p
3、rivacy related challenges to be considered, if those involved in crisis management activities are to optimally use social media. They analyse some applicable challenges such as surveillance, (unrestricted) collection and processing of personal and sensitive personal information, and key European leg
4、al provisions that apply, including the General Data Protection Regulation. In conclusion, the authors argue that if not appropriately addressed, these challenges may result not only in harms to individuals and society, but also in a loss of institutional reputation and trust. 1.Introduction The use
5、 of social media in crisis management is currently enjoying positive attention from the actors involved in utilizing social media during the response stage of a crisis (e.g., public authorities, emergency managers and humanitarian organizations), as well as by members of the public who, in some coun
6、tries, are also turning to social media during a crisis (Watson and Wadhwa, 2014). Prior to 2011, the use of social media by those responsible for managing a crisis was viewed rather negatively with a wider organizational culture that was hesitant of the value that social media could add, where social media was seen as a drain on (already strained) human resources and unreliable (Lindsay, 2011; Tapia, Bajpai, Jansen, & Yen, 2011). For some, its value was not realized until an increa
