1、2000 英文单词, 1.1 万英文字符, 3450 汉字 文献出处: Sohail M S, Sohal A S. The use of third party logistics services: a Malaysian perspectiveJ. Technovation, 2003, 23(5):401-408. The use of third party logistics services: a Malaysian perspective M.S. Sohail , A.S. Sohal Abstract This paper examines the usage of thi
2、rd party logistics services in Malaysia. An empirical research study was carried out to determine the extent to which Malaysian firms use the services of logistics companies; the time period these have been used; the decision-making process for choosing contract logistics and its impact on the organ
3、isation. Results based on the analysis of data relating to 124 firms in Malaysia indicate that most of these users are satisfied with the services providers and have largely seen positive developments within the organisation. With a high current level of satisfaction, most firms surveyed indicated a
4、 moderate to substantial increase in usage of their services. Keywords: Contract logistics; Outsourcing; Malaysia 1. Introduction With the globalisation of businesses and the consequent competitive pressures, there has been an increasing dependence on the ability of organisations to deliver customer
5、-adapted products all over the world quickly and on time. This has placed a number of demands on the logistics system and has become a rapidly developing area of investigation. In fact, it has been referred to as the last frontier for the development of strategic competitive advantage (Hum, 2000). T
6、o gain a competitive advantage, many organisations are seeking to manage their logistics operations strategically, but realise that they lack the core competencies and are increasingly seeking to outsource their logistics activities (Hum, 2000). Apart from this, another important development that is making an impact on the organisations is the increased emphasis on time-based competition (Bhatnagar et al., 1999). Broadly, time-based compe- tition refers to the speed with which products can be