1、此文档是毕业设计外文翻译成品( 含英文原文+中文翻译) ,无需调整复杂的格 式!下载之后直接可用,方便快捷!本文价格不贵,也就几十块钱!一辈子也就 一次的事! 外文标题:Marketing strategy selection, marketing metrics, and firm performance 外文作者:Debra Zahay,Abbie Griffin 文献出处: Journal of Business Hunt and Arnett, 2006; Ramani and Kumar, 2008). In the course of developing these unique
2、 assets that lead to performance differences, firms can measure performance using a variety of metrics. Recent trends are to look at customer-based measures in addition to traditional financial measures to capture the results of marketing efforts and to examine the ability of a firm to interact with
3、 and develop relationships with its customers (Ramani and Kumar, 2008). Customer-based performance measures are measures that are not strictly financial in nature, such as customer lifetime value and retention. T he purpose of this research is to investigate the relationship between customer-based m
4、etrics and the firms strategic market positioning and segmentation decisions. In other words, the research asks whether customer-based measures can be used to investigate performance differences between firms based on strategic choice at the market level to reveal previously unexplored performance differences. This manuscript investigates the following: What performance differences are based solely on strategic marketing choices? What role do marketing activities at the customer level and their