1、 I 摘要 随着我国经济发展和城市开发,住宅小区越来越成为居住的主流,小区物业管理 师正对当代社会这一市场需要应运而生的。 小区的物业管理是物业管理公司都必须面 对的工作,但目前我国仍有相当一部分的物业管理公司还停留在人工管理的基础上, 这样的管理机制已经不适应时代的发展,其管理方法将浪费许多的人力和物理。用计 算机操作的小区物业管理系统是为小区管理者和小区用户更好的维护各项物业管理 业务处理工作而开发的管理软件,根据需求分析,实现小区管理业务,效益已越来越 明显。 小区物业管理系统结合计算机技术、网络技术,主要目的就是提高物业管理人员 的工作效率而设计的系统软件。 因此, 此系统最主要解决的
2、是业主知情权, 业主投诉, 物业费用管理,停车管理。物业管理人员可以及时发现问题处理问题,提高物业公司 的管理能力,为业主提供一个热情周到的服务。 关键词:管理系统;物业管理;统计分析 II ABSTRACT As Chinas economic development and urban development,residential district is increasingly becoming the mainstream of living,residential property management is the need for contemporary society ca
3、me into being in this market.Residential property management is a property management company must face,but there is still a considerable portion of Chinas current property management company still in labor management,based on the management of such a mechanism has not fit in the development of its
4、management method wasting a lot of manpower and material resources.Using a computer-based property management system is for the district managers and residential users to better safeguard the property management business process management software developed to work,according to needs analysis,to achieve district management,efficiency has become increasingly evident. Residential property management system combines computer technology,network technology,the main purpose is to increase the eff