1、 毕 业 论 文 毕 业 论 文 中 文 摘 要毕 业 论 文 中 文 摘 要 分析及对策研究分析及对策研究*公司基层员工的满意度调查公司基层员工的满意度调查 摘要：摘要：众所周知，员工是企业最宝贵的财富，员工满意度是影响企业发展的重要 因素，因此员工满意度调查被越来越多企业所接受。然而长期以来，我国一直都 是对企业管理层员工满意度进行调查，很少对基层员工满意度进行调查。但是， 随着市场经济的发展，基层员工满意度调查已显得越来越重要。基于此，本文以 YH 公司的基层员工为研究对象，采用文献研究、调查问卷和员工访谈三者相结合 的方法，在阅读大量文献资料的基础上，归纳总结前人对员工满意度的研究，结
2、 合 YH 公司的实际情况，设计出适合的调查问卷。根据回收的问卷数据进行相应的 分析与处理，全面了解 YH 公司基层员工满意度状况，提出相应的改进措施，从而 达到提高企业效率和效益的目的。 关键词 基层员工；员工满意度调查 毕 业 论 文 外 文 摘 要毕 业 论 文 外 文 摘 要 Title:Title:Study on Analysis and Countermeasure of YH Company Grassroots Employees Satisfaction Survey Abstract:Abstract:As is known to all, the staff is th
3、e enterprise is the most valuable wealth, employee satisfaction is to influence the development of the enterprise important factors, and employee satisfaction survey by more and more enterprises to accept. However, for a long time, our country has been is to the enterprise management employee satisf
4、action survey, very few of the basic level employee satisfaction survey. However, with the development of market economy, the basic unit employee satisfaction survey has become more and more important. Based on this, the paper with the companys grassroots employees YH as the research object, the lit
5、erature study, questionnaire and interview three employees of combining the method of reading, in a large number of documents, based on summary predecessors to employee satisfaction research, combined with the practical situation of the company YH, design for the survey. According to the questionnai
6、re data recovery for the corresponding analysis and processing, fully understand the basic employee satisfaction YH condition, puts forward the corresponding improvement measures, so as to improve the business efficiency and the purpose of the performance. KeyKeywordswords :Grassroots employee； Employee Satisfaction Survey 目 录 1 引 言 1 2 员工满意度的一般研究 1 2.1 员工满意度的发展沿革 . 1 2.2 员工满意度的内涵 . 2 2.3 员工满意度的主要构成因素 . 2 2.4 基层员工满意度研究的意义 . 3 3 YH 公司基层员工满意度问卷说明 4 3.1 问卷内容说明 . 4 3.2 缺失数据预处理 . 4 3.3 问卷计分方法 .
