1、共页 第页 论饭店人力资源管理现状、存在的问题及解决对策论饭店人力资源管理现状、存在的问题及解决对策 摘 要 人力资源是社会经济发展中最为积极、最为活跃的因素。在饭店的五 大资源（人力资源、财力资源、物力资源、时间资源、信息资源）中，人力资 源是最为重要、最为宝贵的资源，它控制着饭店的其他资源。现代企业的竞争， 归根到底是人才的竞争。人才的优劣，将直接影响企业经营的好坏。饭店作为 劳动密集型企业，更是如此。因此人力资源是现代饭店管理的核心，是饭店经 营成功的重要保证。研究饭店人力资源管理现状、存在的问题有利于我们如何 在竞争日益激烈的环境中取得更本性的胜利。并且从所发现的问题中提出解决 的对策
2、，更有利于人力资源在现代饭店管理模式中发挥出更多、更巨大的作用。 本论文通过对我国饭店业人力资源问题的研究，为酒店行业的发展提出一点有 益的建议。 关键词 饭店人力资源 管理现状 存在的问题 解决对策 共页 第页 On On T The he H Hotel otel H Human uman R Resources esources M Management anagement P Present resent S Situation, ituation, P Problems and Solutionsroblems and Solutions AbstractAbstract Human
3、 resources in social economic development is the most active, most active factor. A in the hotel five resources (human resources, financial resources, material resources, time resources, information resources), human resources are the most important, most valuable resource, it controls the hotel oth
4、er resources. Modern enterprise competition, in the final analysis is talent competition. The actor of talents, will directly affect the quality of the enterprise management. The hotel as a labor-intensive enterprise, is even more so. So the human resources is the core of modern hotel management, ho
5、tel management is the important guarantee of success. The hotel human resources management current situation and existing problems of how to help us in the increasingly competitive environment make more nature of the victory. And from the problems found in puts forward the countermeasure, is more ad
6、vantageous to the human resources in the modern hotel management mode of play the more and more important role. In this paper, the common phenomenon of hotel industry of our country, for the development of the hotel industry to raise some useful suggestion. keywordskeywords Human resources Management situation Existing problems Solutions 目目 录录 中文摘要 Abstract 序论1 一、酒店人力资源管理的基本内涵及其特征1 （一）酒店人力资源管理的基本内涵2 （二）酒店人力资源管理的基本特征2 二、现阶段的饭店人力资源管理现状及其存在的问题3 （一）现阶段的饭店人力资源管理现状3 （二）我国现阶段饭
