1、1 中文 3490 字 本科毕业论文（设计） 外 文 翻 译 外文题目 Information Quality for a University Accounting Information System 外文出处 University of New England 外文 作者 K.Sandhu 原文 ： Information Quality for a University Accounting Information System D. Staff perspectives on the usefulness of the accounting information system Al
2、l staff had expected that the accounting information system usability would be useful to them in doing their work, that it would increase efficiency and lead to improved performance in managing their work electronically. When staff had to use the paper-based system to fill in the gaps caused by the
3、underperformance of the accounting information system they reported consistently that they doubted the usefulness new system and thus its capability to perform. The staffs evaluation of the usefulness of the accounting information system derived from their judgment about whether or not an entire wor
4、k task could be completed electronically. If it could, they used the accounting information system； if not, they opted the usability of the paper-based system. It was a clear sign that they chose to use the system which provided the most usefulness for completing their work, rather than using both s
5、ystems simultaneously. Staff also reported that the usefulness of the accounting information system was affected by a number of technical issues. Staff reported difficulties in logging into a number of screens and having to remember different passwords. Staff member (2) said: In the morning we have
6、to enter at least four passwords until we reach the accounting information system login screen and then insert another password to get 2 into the accounting information system. You consciously do it. And if you forget, or enter a wrong password, you restart the process. And we have to do this every
7、time and some-times, many times during the day. The Admissions staff also noted that the accounting information system was slow and would cause the database to collapse if too many staff were using the system at the same time. Staff member(1) said, for example, that: I log into Eudora(the email syst
8、em)every morning and I may or may not log in to the accounting information system if we are in the frantic January and February period, which is the busiest time for us. I would try not to login into the accounting information system because there is such a demand on the whole system and the databas
9、e collapses. So “the fewer staff the better”. And it goes very slow and I dont log on at that time. I have not been logging into the accounting information system. Another staff member (3) compared what they thought was the more useful, paper-based system with the accounting information system, sayi
10、ng: The paper-based system has all of the tools that we use in our work such as letter templates, application forms etc which makes it useful in our work. We have been using it for a longer time. And if it doesnt have what we need it gets added on to it. If anybody needs anything I just enter a new
11、letter template to meet the needs of our staff which is useful to everyone. There are lots of letter templates in the paper-based system. On the other hand, the problem with the accounting information system is that we have been told to keep things down absolutely to the minimum, which means that we
12、 cannot add letter templates and cannot offer letters to the international students because the templates are not there. It took a while to get the English language offer letters there. It really makes our work difficult. Another staff member (1) in charge of the applications area claimed that the a
13、ccounting information system was not useful for their agents because of difficulties with getting passwords to login into the system. She said: We cannot enter an application that is received from an agent. We receive thousands of applications from all over the world. At the moment we cannot enter i
14、nto the accounting information system because we dont have passwords. Who is the student? Who is the applicant? 3 Who is the agent? This information we dont know. The system requires this information before it accepts an application. The agent has to be sitting in his office and logged into the acco
15、unting information system at all times to look at the offer letters given to international students, which sometimes is not possible. The system is not useful to our agents. And this is one of the issues that as a result of we are going in circles for months. Admissions staff members commented on on
16、e positive element of the accounting information system suggesting that it would be good to move all applications over to the accounting information system but had concerns regarding the accessibility of private information of international students. She said that: What we would like to do and serio
17、usly want to do is move everything to the accounting information system platform to make the system useful for all. I know this doesnt sound easy, but thats the only way. The question then is who has access to those applications, whether it is the agent or students and which of the staff? Staff memb
18、er (2) who had reported inefficient areas of the accounting information system to the IT manager suggested the systems usefulness could be enhanced if a larger number of staff used it and likewise reported areas in need of improvement. He commented: Staff suggestions to improve accounting informatio
19、n system work usefulness are sent to the IT Manager via email more than anything. I must say that some staff are actively reporting on things that are wrong, and not working. Only a few staff manages to report about improvements. The higher the number of staff is making use of the accounting informa
20、tion system the more they will stress improving the perceived usefulness of the system. But at the moment we are not doing it. Staff member (1) who was also involved in processing student enquiries, believed that the accounting information system had the potential to fast track their work and that t
21、his would be very useful. She observed: We receive over ten thousand enquiries from international students via email from all over the world. When we use the paper-based system there is no way to work out which enquiries were converted into prospective international students. There is no link between the enquiry and the
